PRESTIGE AIR LTD
Terms of Service
These Terms of Service govern your use of the Prestige Air Ltd website and the enquiries, quotations and services we provide. By using the website or instructing us to carry out work, you agree to these terms.
Last updated: 27 July 2026
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Important information
About our services
Prestige Air Ltd provides air conditioning, heating and MVHR surveys, quotations, installations, maintenance, servicing and related support for domestic and commercial customers..
The website provides general information only. Specific work is governed by the written quotation, scope, schedule and any additional terms supplied to you.
Quotations and acceptance
Quotations are based on the information available at the time and remain valid only for the period stated. A quotation is not binding until accepted by you and confirmed by us..
We may revise pricing or scope where site conditions, access, electrical requirements, structural issues or customer changes differ from the assumptions used.
Appointments and access
You must provide safe and reasonable access to the property, accurate information, suitable parking where required and permission for us to carry out the agreed work.
- Please tell us about hazards, access restrictions, asbestos concerns, listed-building conditions, landlord approvals or other relevant matters before work begins.
Payments and finance
Payment amounts and due dates are set out in your quotation or invoice. Late or unpaid amounts may delay work, commissioning, handover or warranty support.
Any finance arrangement is subject to the finance provider’s separate eligibility checks, agreement and terms. Prestige Air Ltd does not guarantee approval.
Cancellations and changes
PayTo cancel or reschedule, contact us as early as possible. Reasonable charges may apply for custom-ordered equipment, completed preparatory work, missed appointments or late cancellations.
Consumer cancellation rights, where applicable, are not affected.
Installation, warranty and maintenance
We will carry out agreed work with reasonable care and skill. Product and workmanship warranties are subject to the written quotation, manufacturer conditions, registration requirements and recommended maintenance.
- Warranty may not cover misuse, accidental damage, third-party alterations, blocked filters, lack of servicing, power issues, pre-existing faults or circumstances beyond our control.
Your rights
Website content, branding, graphics and written materials belong to Prestige Air Ltd or its licensors and may not be copied or commercially reused without permission.
- You must not misuse the website, attempt unauthorised access, introduce malicious code or use forms to submit unlawful, misleading or abusive content.
Liability and general terms
Nothing in these terms excludes liability that cannot lawfully be excluded. Subject to that, we are not responsible for indirect loss, loss caused by inaccurate customer information, third-party services, or events outside our reasonable control.
- These terms are governed by the laws of England and Wales. Courts in England and Wales will have jurisdiction, subject to any mandatory consumer rights.
- Questions can be sent to info@prestige-air.co.uk or 020 3856 3070.